To ensure the provision of high-level consultancy, application knowledge, end-to-end solutions, project management services, and security solutions to our clients, Al Manhal had divided its trained and experienced staff into several divisions.
This division is responsible for promoting the company’s services as well as its strengths in the data communication field. This is done through the division’s participation in regular seminars conducted in the region, and through attending leading computer and communication exhibitions held in the Kingdom.
Sales/ System Support:
Our sales/system support team is responsible for seeking out potential customers, providing them with information, advice and consultation, and ensuring a close customer relationship to ensure their satisfaction. Experienced staff members are allocated for specific areas of expertise in order to provide system design support, documentation and customer liaison, and in order to achieve the earliest and most effective implementation of customers’ requirements. Our flexible approach allows our staff to assist our customers in designing their own networks according to their needs while obtaining the latest technology while taking into price efficiency.
Our service center houses a full range of Racal-Datacom, Powerware Electronics, and Granger Telecom Diagnostic Data Text Equipment, thus enabling rapid fault identification and repair or replacements of suspect units. In addition, teams of Rascal-Datacom, Powerware Electronics, and Granger Telecom trained engineers are available for call-out support at any time maintaining the high standards of service our company is committed to.
Frequently used and often recommended spare parts are continuously updated for all Racal-Telecom and Powerware equipments as well as others.
All our staff engineers are well-trained either at United Kingdom, United States, or United Arab Emirates training schools, and/or locally by highly qualified and experienced personnel. Our staff members have received their extensive training based on modern modular training concepts; this kind of training is available for our customers’ staff training upon their request.